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Thank you very much. That was very thoughtful & kind. We will be very happy in our new home and look forward to making fun memories there in the years to come.. It was a pleasure working with you. We would not hesitate to refer you to our friends in the future..
With warm regards,
Laurianne & Paul Freeman
Ashland, VA
Rick, thanks for your help in finding our house. From the first call we had it was obvious that you take pride in your service. Your knowledge of the market has proven extremely valuable in our decision. We greatly appreciate the professionalism, responsiveness, and patience you showed during the process. In our particular case there were a few rough spots and in every instance you were a great help in getting things to a positive end. Best of luck, and talk to you soon.
Jon and Angie
Cincinatti, OH
Dear Rick,
We wanted to say thank you for all the many years you have given us prompt and courteous service while we were looking to buy a home in the Outer Banks. You were always polite and helpful throughout our buying experience. At times we thought we would never find a house that met our needs, budget and location, but because of your guidance and expertise,we were able to locate "just what we were looking for". Your weekly emails with Real Estate Updates were such a help. In fact, it was through your updates that we found our home.
The entire experience was smooth and easy. Each week you kept in constant contact with us. It was because of your professionalism and enthusiasm for real estate that made us realize we had found the right agent for our needs. Your many suggestions, phone calls and emails made our closing flawless. You are a credit to your agency.
We hope you continue to do well in your business endeavors and help many other families find the home they are looking for in North Carolina.
Sincerely,
Bernard and Linda Sherbinsky
Chesapeake, VA
Rick,
Thank you for the professionalism and expertise displayed during the start to finish marketing and sale of our home in Nags Head.
From the beginning, we found your Competitive Market Analysis by far the most comprehensive, insightful, and useful of several presented to us.
Debbie and I knew we would have to rely on a seasoned and knowledgeable Realtor, especially with the tough real estate market - twice as many listings and 1/2 as many buyers - and the challenge to not only attract prospects, but also get offers, and negotiate a final sale.
We are certainly glad we selected you, and deeply appreciate your full responsiveness to us, and effective real estate and people skills, in achieving our objective.
We would not hesitate to use you, or recommend you to anyone, for real estate services in the future.
Thank you again, and Best of Success,
With warm regards,
Gary V. Parker, MAI, CRE & Debbie L. Parker
Middletown, DE
Hi Rick. Joe and I are very pleased that the house in Dolphin Run sold so quickly. A family member passed up the first offer on their home and then waited very long for a second one. I read that it's always in a sellers best interest to strongly consider the first offer. Again, we were very pleased with the manner in which you handled our sale and I would gladly give you a reference indicating this.
I hope you're enjoying your summer at the beach.
Joe and Janice Caloiaro
Columbus, NJ
Rick was a pleasure to work with: easy to communicate with, clear in all communications, and on top of things all the way. We have dealt with him on several occasions over the years and would highly recommend him to any person wanting a truly professional and quality agent representing their interests in real estate in the Outer Banks.
Tom & Rose Mary Clare
Eatonton, GA Just wanted to give you a quick note of thanks and appreciation for all your help with our home purchase. We went online and asked questions of other agents and you were by far the most prompt and thorough with your information.
I am in the real estate business and I know how most agents work and was very impressed with how you were able to accommodate us and get back to me with questions. Since I am hard to reach by phone email was the best way to communicate and you responded to my questions and concerns via email faster than phone tag would have been.
When we first made our appointment we were hap-hazard with where we wanted to look and you were able to narrow our focus to get us to something we would be comfortable in. We were reluctant to even look at the house we bought and are thankful you suggested we visit Corolla Light. There is no better source of help in looking for a home in a strange area than working with an agent who is able to help someone figure out what area would be suitable to them,
We will recommend you highly to anyone we know looking at buying a home in the outer banks and in a few years if we move up yours will be the first name we look for. Thanks again.
Ken and Trish Byrne
Vienna, Virginia
As a mortgage banker of 12 years, I have come in contact with hundreds of real estate agents. Rick Drumm is one of the finest I've ever been exposed to!! He was a true professional and met all of our expectations. He seemed to focus on our needs and desires and did not waste our time or his. We will recommend him with great confidence to anyone looking for Outer Banks
real estate.
Tom & Kellie Lineberry
Richmond, VA
Totally professional!! Rick helped us in all aspects of purchasing our house. He made us feel comfortable & confident in purchasing even though we live in the northeast. Thanks!
Steve & Linda Areman
Courtland Manor, NY
You're #1 in our book. After speaking with 3 other Real Estate agents, luckily we found Rick on the Internet. We emailed back and forth, and when we came to the beach (with no notice for him) he helped us locate a few cottages in our price range. In one day we found our cottage and signed a contract. The day before (before we moved into our new cottage) Rick made accommodations for an overnight stay.
Lloyd & Cathy Bishop
Richmond, VA
Thank you for helping my husband and I find and purchase a home in the Outer Banks this past summer. It was nearly painless. You paid careful attention to the home preferences we expressed in our e-mails before we traveled to Nags Head and had an effective and efficient game plan in place. When we arrived at your office your kind, friendly welcome made us feel at home. The brief, informative discussion you had with us before taking us out to view homes was very helpful preparation. We were pleased that you took care to assemble a variety of home styles in differing locations around the Outer Banks. Your manner was friendly and easy-going, and you responded thoughtfully to all of our questions. You pointed out the strengths and weaknesses of each property we visited, yet allowed us to gain our own perspective as we viewed the homes and did not pressure us in the least. It is no wonder to us that we were able to find the perfect home for us in only a few hours.
Once we found our home you helped me to initiate the mortgage process, and provided us with the names, addresses and phone numbers of a variety of individuals, businesses and services we would need in the course of purchasing and settling into our beach property. That I was able to settle and take possession of our home in only 20 days is a testament to yours' and your contact's efficiency. You even continued to think of us after the sale by recommending us to others who were looking for a short-term beach home rental. All in all, we are very glad that it was you who responded to our initial e-mail inquiries.
Denise Gorol
Centreville, Virginia
"I now realize that your real estate motto "Personal Service with Professional Results" truly means what it says. Our interactions with you over the past several months have indeed culminated in professional results, and Karen and I are very pleased with the personal service you placed into completing our real estate transaction.
"Our distance from Nags Head required that we place our financial dealings in your hands. You handled our purchase, from the initial offer to the closing, with professional skill and perseverance, always keeping in mind our requirements and goals.
"Thanks for an outstanding effort. We know we can continue to call on you for your expert advice and guidance, as we witnessed as recently as last week."
Karen and Nick Colucia
Alexandria, Virginia
"I must tell you that I was very satisfied with your services. As a real estate professional myself I talked with many other agents in your area trying to decide. I know the importance of a good
agent. I was impressed with you from the beginning so it wasn't a hard choice. I know that you probably thought I was difficult to work with, scrutizing every move. Your market there is different than it is here in Virginia so I had to depend on you for your advice and I'm glad I did. I do intend to purchase more investment property in the future. I hope that we can keep in touch. By the way I love the little news letters you send out. Keep up the good work. I will refer everyone I know that is thinking of purchasing or selling a home in your area. Thanks for all your
hard work.
Nancy Bonnema
Yorktown, VA
"We have sold two houses and bought another with Rick. We always knew that everything was well taken care of due to Ricks organizational skills and commitment to excellence. We highly recommend him if you want to buy or sell real estate on the Outer Banks."
David and Jayne Rathburn
Keswick, VA
"My sister, who has several properties in the Nags Head area, recommended Rick Drumm to us when we decided to look for vacation property. One call to him led us to just the right property in two weeks. Easy to work with, always within reach for questions and totally efficient ? we would
definitely use Rick again!"
Ed and Janet Gurganus
Rocky Mount, NC
"We have dealt with Rick during two property transactions and have received personalized, professional assistance. Using a comprehensive Investment Analysis, Rick enabled us to project a "what can we afford" scenario. There ere no surprises after our purchase. Our property has provided us with quality rentals and more importantly quality time of our own at the beach."
"When we thought of acquiring another property several years later, our first call was to Rick. Both transactions were handled to our satisfaction and we are now considering a third property. While we consider different properties on the beach, we will never consider another Realtor. We know we are not Rick's biggest or only clients, but he sure makes us feel that way!"
Sloan and Carmen Heare
Akron, OH
"Dick and I would highly recommend Rick Drumm's real estate services. We were extremely pleased with our business relationship and with the outcome of the sale of our home. Rick was very thorough, responsive and professional."
Dick and Toddy Immel
Richmond, VA
"Rick knows the Outer Banks. We told him about the property we were looking for and he quickly worked up a cash flow analysis that iced the deal for us. He also gave up some banking contacts to pre-qualify the mortgage, which made our purchase go smoothly as there was no wait for approval to slow the deal. He made himself available at home while we completed all of the paperwork. He is a real pleasure to work with."
Bob & Dar Hengenius
Spencerport, NY
"We would like to follow up and thank you for all you have done for us in our search in purchasing a beach home property. As you recall we searched from South Nags Head to Corolla and with your Outer Banks knowledge and professional skills we were able to focus on several properties in Duneridge Estates, Nags Head. Much to our surprise, with your help, we were able to negotiate a firm commitment price and close within 15 days. Shortly thereafter and with your expertise, we purchased another property - a vacant lot in Duneridge Estates, and have been pleased with the appreciation of our investment."
"We plan to purchase additional properties in Nags Head and rest assured you will continue to be our Real Estate expert. Thank you again for all you have done for us in the past and we look forward to a long-term relationship."
Ralph and Geri Peterson
Rocky Mount, NC
"Excellent real estate knowledge, Excellent effectiveness, Excellent efficiency and courtesy, Excellent responsiveness - overall - Excellent Rick! Thanks for helping us with our home purchase."
Bill Moore and Lewellen Harrison
Kill Devil Hills, NC
"Rick was knowledgeable and very helpful during our search for a beach house - from the first walk-through right up until settlement. My wife and I thoroughly enjoyed what could have been a very traumatic experience. Thanks Rick!"
John and Jean Juzwiak
Ivyland, PA
"Your methods of advertisement are far superior to other realty companies on the Outer Banks. Rick stands head and shoulders above the other sales force. Should we be looking to buy or sell on the Outer Banks in the future, we will definitely list with Rick Drumm. We will also recommend you to anyone looking to buy or sell."
"You were very consistent and remained calm through some rough times during our home sale, and I commend you for that. Thanks for selling our home!" Our home sold for just $2,000 less than our asking price."
Robert and Kathy Brown
Fuquay-Varina, NC
"By the way, we were in Jerusalem and came across the Water Front Issue (Sept. 2000) of Unique Homes Magazine. Lo and behold, we saw Rick Drumm's advertising at work - listed in the Magazine's beach front homes section. That was a surprise! If we want to sell our new home, we will list with Rick Drumm since he is all over the world!"
Nancy and Jim Riviere
Raleigh, North Carolina
"Our home was on the market less than a week before it was under contract. Working with Rick was a pleasure. His knowledge and professionalism made this experience overwhelmingly positive. Rick was right there to answer our questions and guide us through the entire selling process. Our compliments to Village Realty and Rick Drumm."
Wes and Carol Lorenz
Germantown, New York
"Rick was compassionate and always available to handle what ever came up during the selling of my home. His recommendation of a home warranty saved me over $2,000 during the listing period. My air-conditioning unit and air handler both had to be replaced during the time the home was listed for sale and they were both covered. Rick could not have done a better job-great follow-up and communication! I would recommend him to anyone-thanks!"
Katherine Jolliff
Smithfield, NC
"Rick, I wanted to thank you for all of your great efforts in selling our house ? I definitely appreciate it and hope its not the last time were going to do something with you. I will not hesitate to refer you to my friends!"
Pat Mugler
Virginia Beach, VA
"We were very satisfied with the preliminary research and follow up during the sales process. The negotiation process and the time from Offer to Closing went very smoothly. We would definitely use you again and recommend your services to our friends."
Glen and Susan Deluca
Dicks Hills, New York
"I just wanted to thank you for all you did to help us to become property owners in the Village at Nags Head. Gail and I are very excited about our purchase and can't wait to spend more time there. Your expertise and professional approach to our search was instrumental in our quickly finding and making a decision to purchase. It was also refreshing and fun to deal with someone who has a sense of humor. Thanks again!"
Tom & Gail Russell
Reston, Virginia
"Just keep doing it! You have such a pleasant manner - you never pushed - you just helped us get what we wanted."
Mary Lou Haraway
Nags Head, NC
"As our Buyer's agent, we were extremely satisfied with Rick - we were provided with a wealth of data to help make our pricing decision. We felt that we were very well represented. Rick assisted us in the sale of three properties in order for us to purchase our oceanfront dream home. In addition to this - it was all conditioned on a 1031 tax free exchange. Considering the complexity of the 1031 transactions - the entire process went very smoothly. We were always informed.
Rick's use of technology and email greatly facilitated communications! It could not have been handled any faster."
Dr. Jim Riviere and Dr. Nancy Montiero-Riveire
Raleigh, NC
"Quick action on the part of Rick Drumm and his team produced an offer on our home the very first day that it went on the market. Matching the needs of the buyers and the sellers made the sale a speedy process. I recommend him highly!"
Joe and Pam Robertson
Tequesta, FL
"Your service to us was wonderful. You were organized, flexible, efficient and ideal for folks like us who were trying to conduct the business of buying a home long distance. It is a credit to you that you were able to turn our one brief two day trip to the Outer Banks into a sale. We actually made money on this wonderful oceanfront house in our first year."
John and Marge Gillis
Wallingford, PA
"Rick assisted us in the purchase of our first beach home in the Village at Nags Head in 1994, the subsequent sale some years later, and then our most recent purchase of a lot which he helped guide us through the construction project from 600 miles away."
"Rick has always been available for us and is knowledgeable of the market and honest in his assessments of market values and rental income projections. We would not hesitate to work with him again or to refer our friends to him."
Mike & Mary Zeigler
East Greenbush, New York
"We have been very pleased with the initiative put forth by Rick Drumm in marketing our Linkside home for sale. Rick's innovative ideas and his polite, business like style have made the selling process a very positive experience."
Dr. and Mrs.. Robert W. Swezey
Leesburg VA
"I certainly hope you know how much we appreciate everything you have done to make our home at the beach a reality, and your friendship has meant so much to us. You have demonstrated your willingness to make us a priority during the whole process - you helped make it special!"
Sandy Hundley
Mineral, VA
"We were looking for a primary residence, and we were very impressed with how Rick worked around our schedules and stayed in touch with us, since we were living 11 hours away during the home buying process. He gave us all the time we needed, and worked with us to help define our goals so we could make a choice that make us both happy. Once we decided that we really needed to build a custom home, he helped us find a great homesite in our price range, recommended a quality builder and guided us through the whole process. Rick has been a pleasure to work with and has helped make a potentially stressful time as stress-free as possible."
Richard and Terry Fox
Marietta, GA
"Marilyn and I would like to thank you for making our hunt for a house on the Outer Banks a most pleasurable and productive experience. We are the first to admit that we are not your typical client, mostly by keeping you guessing about our likes and dislikes that we ourselves were not sure about. We were particularly impressed with your endless patience and willingness to do whatever to find a house that met our every need. Your sense of humor was key and greatly appreciated. We would highly recommend you to our closest friends and colleagues. Thanks Rick for all your help."
Greg and Marilyn Ferry
State College, PA
"Thank you for the effort on your part to conclude this transaction quickly. I also appreciate your time and effort familiarizing me with the market and different Outer Banks communities. You were excellent in all facets of the process ? A+! I wish I were there to play with your children ? I always have a few neighborhood children at my pool here in California. Thanks again!"
John and Martha McEvoy
Livermore, CA
"When you approach Rick Drumm you think you're bargaining for a mere real estate agent. Instead you get a consummate professional, a friend almost an extended family member. Rick doesn't miss a detail. His honesty, integrity, forthrightness, competence, vast experience, market savvy and knowledge ability, interpersonal skills, follow through, and friendly manner all help to rank him tops in his field. Working with him is a pleasure." Thanks!
Craig and Fran Peel
Dolphin Run, Village at Nags Head
"Meeting through Rick's webpage two years ago and now, three properties later, Rick Drumm's professionalism has been outstanding. With patience, understanding, and Rick's Outer Banks expertise, we have placed our retirement years in the hands of a person one can trust. Having family members in the real estate business we realized that our experience with Rick was the best!"
Bob and Kathi Holl
Mathews, NC
"After purchasing three homes through Rick (two were site-unseen), I truly believe he is a flawless diamond in a pile of coal dust. Thanks for your commitment and hard work!"
Brian Whitman,
Glenmont, N.Y.
"Thanks again for meeting with me during my vacation at Nags Head. I was very impressed with your knowledge and candor. I hope that you will help me find a great investment at the right price."
James Ray Cottrell, Attorney
Alexandria, VA
"We were uncertain as to the type of property we were looking to purchase; whether rental, secondary residence or land. Rick exercised great patience in specifically providing us information on each option. It was a great experience and we feel Rick provided the professional services that enabled us to make the right decision in our purchase."
Steve and Ava Deal
Richmond, Virginia
"Thanks for all of your hard work over the past few years. We have enjoyed our first summer here in Nags Head - the view of the water is great! Your promptness and information about purchasing and relocating process was great. We would recommend you to any one interested in Outer Banks real estate."
Sharon and Tim Schisler
Nags Head, NC
"After interviewing several realtors, we felt comfortable that Rick was the most competent and knowledgeable. He looked out in our best interest and steered us to the perfect property. His advise throughout the entire process ensured a smooth transaction with no surprises. Looking back, we are confident we made the best choice. We could not of had a better experience and will use Rick again."
Matt & Pam Carothers
Fort Wright, KY
Needless to say, we couldn't have done it without your help finding the cottage, referring us to good people to complete the purchase and navigating us through the process from Richmond. Your responsiveness to our questions and uncertainties throughout the whole process was outstanding. I appreciate your effective use of e-mail. It saved a lot of time and kept the stress levels here minimal. We're very happy with the purchase and ready to start enjoying the cottage. If you need a reference in the Richmond area, I'll be happy to provide one. I know you're pretty busy, but if you're ever driving through Bodie Isle Court and see our car there stop by to say hello and enjoy a celebratory toast! Thanks again,
Tom and Carolyn Saunders
Richmond, VA
"I spoke to a few other agents before you and all before you were so negative about what I was trying to do telling me the sob story about how I was looking for the impossible. I'm a CPA/business consultant and their sales tactics were immediate turnoffs. I never once heard this in our conversation so you impressed me and will be someone I will work with to hopefully find that "impossible investment purchase" they tell me I am looking for on the Outer banks. Keep up the good work and stay in touch."
Michael Drake
Raleigh, NC |